For Health Professionals
Referral process
Referrals can be made by:
- Aged Care Home RN/EN, in consultation with lead nurse
- GPs
- Victorian Virtual Emergency Department (VVED)
- Health service clinicians
External referrals should be made by using Residential in Reach Referral Form
Internal referrals should be submitted via e-referral on Opal.
Referral timing guidlines
- Urgent (Same Day): Call Residential in Reach and submit the referral form
- Within 1-3 Days: Submit the referral form
- Within 7 Days: Submit the referral form